FAQ's

1. What is the estimated shipping time for orders?
At CharMED, we deliver your orders within 5 to 8 business days.


2. Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number to monitor its journey.

3. Do you offer gift-wrapping services?
Yes, we offer gift-wrapping options to make your holiday presents even more special.

4. What are the charms made from?
Our charms are made from zinc which is a naturally occurring antibacterial and plated with sterling silver.

5. What is your return policy?
We offer hassle-free returns within 30 days of purchase. Please ensure the items are unused and in their original packaging.

6. Do you ship internationally?
Yes, we ship anywhere in the world! Average shipping cost is $20 and 2-3 weeks delivery.

7. How can I contact customer support?
You can reach out to us via email at get_charmed71@yahoo.com or use the contact form on our website for any assistance.

8. Can I customize a charm?
Yes, we offer customization options for selected products. Check out the customization section for details.