Return Policy

WE ACCEPT RETURNS AND EXCHANGES

Contact hello@get-charmed.com within: 14 days of delivery

Ship items back within 30 days of delivery

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, we won't accept returns for:

Custom or personalized orders

RETURNS AND EXCHANGE DETAILS

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We always strive for the highest level of customer service. If you are unhappy with your purchase, please contact us within 14 days of delivery. I will be happy to refund your money for your purchase for unused and unworn jewelry pieces (for sanitary reasons) minus the cost of shipping.